A Look at the National Digital Picture (Digital Managers' Forum Roundtable Session)

Digital Managers' Forum

The Digital Managers' forum exists to support the work of web and digital services within public sector organisations because it is an increasingly important customer access channel. Some organisations are finding that their web teams are shrinking and yet the reliance on the web as a channel to communicate and transact with customers is growing.

Why Attend?

The digital managers' forum is designed to provide space for organisations to learn and share best practice. You will have an opportunity to hear from peers across the public sector and to contribute your own ideas, opinions and experiences.

This digital managers' forum event is an opportunity to look at the national picture for digital public services. William Barker from DCLG will be sharing his thoughts on the implications of the chancellor's budget statement for local public digital services, and giving you an opportunity to ask your own questions into central government. Declan Grogan fron NDL will be sharing the early results of their national digital survey - providing us with insight into the national local public service attitude and direction of travel for all things digital including: crm, web forms, ciustomer portals and systmes integration.

You will also have the chance to discuss anything digitally related at the open learn and share part of the session - so if you have any burning issues to bring to the table to ask your peers, this is your opportunity to do so.

Agenda & Speakers:

9:30am - Arrivals and coffee

10:00am - Shelley Heckman, iNetwork - Welcome, housekeeping and Round-table Introductions

10:20am - William Barker, DCLG on the national implications for digital following Budget 2015

11:00am - Coffee break

11:20am - Declan Grogan, NDL on the national digital picture for local public services

11:50pm - Open session facilitated by Shelley Heckman, iNetwork

12:45pm - Wrap up and suitcase exercise

1:00pm - End of session

Who should attend?

This forum is open to any public sector practitioner that has responsibility for delivering their organisation's web channel.

What else do I need to know?

Arrivals from 9:30am for 10am start. The session ends at 1pm and lunch is NOT included. Interested delegates are advised to register their attendance quickly to avoid disappointment.

The Fine Print:

Event registratio and cancellation information: FREE attendnace for thos individuals from organisations that hold a current subscription with iNetwork or AQuA. For non-subscribing members, the cost is £295 per person.

Not sure whether you organisation is subscribed with iNetwork?Click here to see current membership list

In the drive towards efficiency and the effective management of resources, catering arrangements will only be made for registered delegates. If you plan to attend, please register no later than 5 working days before the event in order that we may confirm numbers with the venue. Please let us know in plenty of time if you have booked onto the event but cannot attend. No cancellation charges apply, however each no-show or last minute cancellations is costly, using funds that cannot be recouped. Sufficient notice [at least 7 days in advance - which is the minimum notification for most venues to arrange catering] or delegate substitution with a colleague is much appreciated.